INFORMATION & POLICIES
Terms of Service
Terms of Service
Clutch Mobile Detailing provides professional mobile detailing services at the customer's designated location. Service packages, pricing, and estimated completion times are subject to change based on vehicle size, condition, and service requirements.
Cancellation & Rescheduling
Cancellation & Rescheduling Policy
We understand that plans change. To help us serve all customers efficiently, we ask that appointment changes be made at least 24 hours in advance whenever possible.
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Cancellations made with more than 24 hours notice will not incur any fees.
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Same-day cancellations may be subject to a cancellation fee.
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Clutch Mobile Detailing reserves the right to refuse future bookings for repeated no-shows.
Weather Policy
Weather Policy
The safety of our customers, vehicles, and equipment is our priority.
In the event of:
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Heavy rain
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Lightning
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Severe weather
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High winds
Appointments may be rescheduled.
If weather conditions prevent us from completing your service safely, we will contact you to arrange the next available appointment at no additional charge.
Service Limitations & Disclosures
Serivce Limitations & Disclosures
While we strive to achieve the best possible results, some conditions may not be fully correctable through standard detailing services.
Examples include:
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Deep scratches
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Paint chips
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Permanent staining
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Oxidation
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Excessive pet hair
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Mold damage
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Excessive wear and tear
Additional charges may apply for heavily soiled vehicles, excessive pet hair, bodily fluids, mold, sand, or other conditions requiring significantly more labor than standard services.
Personal Property Policy
Personal Property Policy
Customers are encouraged to remove personal valuables prior to service.
Clutch Mobile Detailing is not responsible for the loss or damage of personal items left within the vehicle during the detailing process.
Child Safety Policy
Child Safety Seats
For liability reasons, child safety seats may be moved for cleaning purposes but will not be reinstalled or adjusted. Customers are responsible for verifying proper installation before transporting a child.
Satisfaction Guarentee
Satisfaction Guarantee
If there is an area of concern regarding your service, please notify us within 24 hours of completion.
We take pride in our work and will make reasonable efforts to address any service-related concerns.
Privacy Policy
Privacy Policy
Information submitted through our website is used solely for scheduling, communication, and customer service purposes.
We do not sell or share customer information with third parties.